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Data Protection policies and procedures abound in organisations. They are usually lengthy documents full of jargon but often with very little practical advice for employees on what they should actually do if, for...
We’re often asked what it takes to be CQC compliant with regard HR and employment. This worries a lot of Practice Managers yet the reality is that having good HR practices and...
Is there conflict between DBS guidance and the CQC? During a recent Practice Manager workshop the question of where to file DBS certificates came up. It appears that some CQC inspectors are expecting to...
What’s on your strategic planning agenda for 2016? How will you grow your business? How will you respond to competition, increased appointments and patient contact time? How can you enhance your services with pressure...